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 any IT training that offers a short IT helpdesk classes?
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Posted on 09-14-11 10:23 AM     Reply [Subscribe]
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 Hello,
I am employed Fulltime as a Junior DBA but my company has asked me to take some IT helpdesk classes as well. I looked at some schools but they only have semester long classes. I need some training that is done within couple weeks. It can also be ionline.

Some of the responsbilities include:

Provide technical assistance to internal and home based staff regarding software and hardware; not limited to but including, laptops, telephones, cell phones, printers, VPN connectivity, and various AV equipment.

Hardware - PC/Servers, Laptop, Printers, Copiers, AV Equipment, Fax Machines and 
Telephones.
PC and Server Operating systems - Windows XP and Windows 2003 Server.


Please let me know if you guys know of any such things.


 
Posted on 09-14-11 12:10 PM     [Snapshot: 51]     Reply [Subscribe]
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That's a basic stuff you do at your home everyday. You don't need any training for that.
If you get into any problem just google it at that time.

Your Training is now complete !

 


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